Transparency
Clear listings, no hidden fees. See exactly what you buy
Attention to detail
Every instrument is inspected and set up by our experienced team before shipping
Customer focus
Real, honest advice for every musician's journey
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Our full returns policy can be found in the Terms and Policies section.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Postage and packaging on our guitars is priced at £25 to ensure that your instrument arrives in the best possible quality. Shipping prices for smaller items will be calculated during order processing.